Frequently Asked Questions
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What is Corjl?
Corjl is an easy-to-use online editing platform that allows customers to personalize their own digital products for free using their web browser on any device. Say goodbye to the wait time for digital items or personalized product proofs! Once your payment is processed, a link to access your order will be sent to your email within minutes. You can start personalizing your templates immediately on Corjl.com, but you will need to sign up for a free account to access your design. While limited mobile editing is available, we highly recommend using your computer or laptop on Chrome, Safari, or Firefox for optimal editing experience.
Can I try before I buy?
Certainly! Every listing on our website includes a demo of its own, allowing you to preview how your preferred template will appear with your customizations before making a purchase. While in demo mode, you can modify the template, but you will not be able to save or download the files.
How do I access my Corjl template after purchase?
There are 2 ways to access your Corjl template.
1. After checkout is complete and your payment has processed, you will receive an email within minutes from Corjl to the email address you used when purchasing. The email will contain a direct link which can be used to access your template in Corjl.
2. You may also go directly to Corjl.com, click the Customer Login button (edit a purchased item) and enter your email address & order number to access your purchase once your payment has processed.
PLEASE NOTE: You must sign up for a FREE account at Corjl.com to access your template. It may take a few minutes to successfully login due to order & payment processing, Corjl order setup & email delivery, etc. (Usually no more than five minutes.) Thank you for your patience!
What can I personalize or edit in my template?
Please refer to each listing for the ways in which each specific template can be edited as many contain uneditable elements. Try the FREE DEMO in every listing before you buy! You will be able to edit most text, however, some templates have text images that are not editable. Advanced font features include a selection of premium fonts that best complement the design, changing text color & size, adding emphasis to text as well as adding drop shadows, stroke & more. You can add additional text boxes & your own images. Overall design theme & color scheme cannot be changed. Template size cannot be changed.
Does my Corjl template expire and is there a download limit?
Template access in Corjl will expire 3 months from date of purchase (90 days.)
You can edit the template as many times as you need to get your template design just right! Be sure to SAVE any changes each time the template is edited and before logging out of your order or downloading. You may resume editing the next time you login. Please download only after saving your final revisions and you are ready to print your files.
Although access to Corjl orders expire in three months after purchase, you may download unlimited edited files per item in your order during this time. Once a file has been downloaded, those files are yours to keep and print forever from your computer or device.
Can you edit my template for me?
Unfortunately, customization is not a service we offer; however if you follow the simple instructions provided, it’s so easy to edit, customize and print yourself! We can't reiterate enough how amazing Prints of Love is for quick and quality printing.
Can you print my invitations for me?
We do not offer a printing service at the moment. Although you can print our templates with your home printer or local print shop, we highly recommend printing online with Prints of Love. We’ve partnered with Prints of Love to provide fast, high-quality printing, offering free shipping within the US and free envelopes with your purchase! As an additional bonus, all Pretty Little Invites customers who print with Prints of Love receive an exclusive discount! Plus, you’ll be giving back: for every order you place, Prints of Love plants a tree in your name as a way of creating a net positive environmental impact!
Where can I print my invitations?
One of the benefits of our invitation templates is that you can print from the convenience of your own home! PDF format with trim marks is best for quality printing at home (multiples per page is recommended to save paper). White matte card stock of 100 lb. or higher is recommended. Color inkjet printers set to maximum quality will produce the best results when printing at home. All designs are created in high resolution DPI and are print lab quality when downloaded from Corjl. If there are issues with print quality, it is likely due to improper printer settings, weight, style or color of paper, ink levels, etc. We are unable to troubleshoot computer or printer issues, but we will attempt to help in any way that we can.
We recommend and partner with PRINTS OF LOVE, an Eco-Friendly Printing Service offering competitive pricing with fast & FREE shipping on every US order! For every order placed using our link below, a tree will be planted in your name! You will receive a quality product while helping protect the environment! Win, win! Click here to start!
You may also print at your local print shop, office supply store or online print lab, such as Mpix.com, Zazzle.com, Office Max/Depot, Staples, Walmart (select premium card stock, not photo paper to print double sided) etc.
JPG format with bleed is recommended for professional printing but some print shops will accept or prefer PDF. Bleed is already set to print standard 1/4" (or 0.25). Simply save the files and deliver on a USB flash drive, send via email or upload online to the printer of your choice.
What quality can I expect when I print myself?
Our graphics are created in high quality 300 DPI and are print lab quality when downloaded from Corjl, however, there are various factors that influence the final result of color and quality on a printed product due to the nature of light on a screen versus ink to paper as well as file conversion from web to print. Because we will not be professionally calibrating these factors for you, we cannot guarantee quality or color accuracy which can vary depending on one computer’s screen resolution to another, the print lab you choose, paper quality or style, ink levels, file format and more. While we stand behind the quality of our designs, by purchasing our products you are agreeing that we will not be held responsible for quality or color variations between the files you see on screen, the files you download, and the actual printed product by either your home printer or professional print lab. If you have issues with print quality or color, please let us know and we will attempt to help in any way that we can, however, we are unable to troubleshoot computer or printer issues due to the unlimited number of computer, paper and printer brands, products, styles, options and current age. You will likely need to consult with your home computer or printer's instruction manual or your print lab's customer service. Selecting a print lab with a satisfaction guarantee policy is highly recommended.
What size envelope fits the 5x7" invitation?
Envelopes sized at 5.25" x 7.25" will fit a 5x7 invitation perfectly. This size is also known as "A7".
Can I change the size of the template?
It is not possible for you to resize a template after purchase. Please use our CONTACT US form to request custom sizes prior to purchasing. All available sizes included with your purchase will be in the listing's description or you will select from sizes available in the listing variations when purchasing.
Do you take Custom Orders?
We love bringing your ideas to life!
Custom template designs are considered on a case by case basis and according to our current demand and availability.
Please CONTACT US with the details of your custom design request and we can provide you with our availability and a price quote. A custom listing will be set up just for you to purchase on our website.
Custom designs are offered at an additional cost to our predesigned templates and we reserve the right to resell the design in our shop.
Templates are created for a single celebration, event, announcement or holiday and are designed for Personal Use only. Commercial use is not allowed. Purchasing for third party use, such as by a professional party planner or photographer, is also not allowed. If you have questions about whether or not your desired use or event qualifies as personal use or you have a non-profit event request, please CONTACT US with details prior to purchase for written permission. Templates may not be shared or distributed for profit or for free in whole or part. Template access expires 3 months from date of purchase.
All Rights Reserved © Pretty Little Invites
I can't find my downloaded files on my computer, please help!
When downloading files, your computer may automatically download to a specific location, such as your Downloads or Documents folder. You may also have the option to choose the location of the download, such as to your Desktop or Dropbox. If you cannot locate your downloaded files, please first check your system's Downloads or Documents folder or other folder you have designated for downloads. If you still cannot locate the files, try opening your active browser's download cache/icon and select the option "Show/Open in Containing Folder" for the downloaded file. If the download was successful, your system should open the folder with the temporary location your file was stored to. If neither of those methods show the download files, pleaseCONTACT USand we will be happy to download the files for you and email them directly to you. We will also notify Corjl customer support to check your order for any errors.
You still need help?
If the FAQ above did not answer your questions, you may ask help from our support team by contacting us directly via email.Contact Us