Frequently Asked Questions
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What is Corjl?
Corjl is a powerful online editing platform where customers can personalize their own digital products for FREE within their web browser on their computer or mobile device. With Corjl, there is no waiting for digital items or personalized product proofs. A link to access your order is delivered to your email within minutes once your payment has processed. You can begin personalizing your templates at Corjl.com right away! Access to your design requires signing up for a free account at Corjl.com. Although limited mobile editing is available, it is highly recommended to access and edit your templates on your computer or laptop, preferrably on Chrome, Safari or Firefox.
Can I try before I buy?
Absolutely! Each listing in on our website has it's own demo so you can see how your favorite template will look with your personalization prior to purchasing! You will be able to edit the template in demo mode, however, you will not be able to save or download files. Watermarks will not be visible on purchased templates as shown in the demo.
How do I access my Corjl template after purchase?
1. After checkout is complete and your payment has processed, you will receive an email within minutes from Corjl to the email address you used when purchasing. The email will contain a direct link which can be used to access your template in Corjl.
2. You may also go directly to Corjl.com, click the Customer Login button (edit a purchased item) and enter your email address & order number to access your purchase once your payment has processed.
What can I personalize or edit in my template?
Does my Corjl template expire and is there a download limit?
You can edit the template as many times as you need to get your template design just right! Be sure to SAVE any changes each time the template is edited and before logging out of your order or downloading. You may resume editing the next time you login. Please download only after saving your final revisions and you are ready to print your files.
Can you edit my template for me?
1.) Click Here: ADD ON Editing Service for Invitations Only
2.) Click Here: ADD ON Editing Service for Party Printables
If you are purchasing an Editable Party Printable (NOT Invitations) and would like us to edit for you, please purchase this listing AND the party printable design listing of your choice.
Can you print my invitations for me?
YES! We are happy to print and ship your invitations right to your door! At this time we do not offer printing services for products other than invitations. Please note we do not currently have a RUSH option available.
Where can I print my invitations?
What quality can I expect when I print myself?
Our graphics are created in high quality 300 DPI and are print lab quality when downloaded from Corjl, however, there are various factors that influence the final result of color and quality on a printed product due to the nature of light on a screen versus ink to paper as well as file conversion from web to print. Because we will not be professionally calibrating these factors for you, we cannot guarantee quality or color accuracy which can vary depending on one computer’s screen resolution to another, the print lab you choose, paper quality or style, ink levels, file format and more. While we stand behind the quality of our designs, by purchasing our products you are agreeing that we will not be held responsible for quality or color variations between the files you see on screen, the files you download, and the actual printed product by either your home printer or professional print lab. If you have issues with print quality or color, please let us know and we will attempt to help in any way that we can, however, we are unable to troubleshoot computer or printer issues due to the unlimited number of computer, paper and printer brands, products, styles, options and current age. You will likely need to consult with your home computer or printer's instruction manual or your print lab's customer service. Selecting a print lab with a satisfaction guarantee policy is highly recommended.
What size envelope fits the 5x7" invitation?
Can I change the size of the template?
It is not possible for you to resize a template after purchase. Please use our CONTACT US form to request custom sizes prior to purchasing. All available sizes included with your purchase will be in the listing's description or you will select from sizes available in the listing variations when purchasing.
Do you take Custom Orders?
I can't find my downloaded files on my computer, please help!
When downloading files, your computer may automatically download to a specific location, such as your Downloads or Documents folder. You may also have the option to choose the location of the download, such as to your Desktop or Dropbox. If you cannot locate your downloaded files, please first check your system's Downloads or Documents folder or other folder you have designated for downloads. If you still cannot locate the files, try opening your active browser's download cache/icon and select the option "Show/Open in Containing Folder" for the downloaded file. If the download was successful, your system should open the folder with the temporary location your file was stored to. If neither of those methods show the download files, please CONTACT US and we will be happy to download the files for you and email them directly to you. We will also notify Corjl customer support to check your order for any errors.
Will I need a Copyright Release to print my files?
It is not likely you will need a Copyright Release to have the files printed, however, if one has been requested for your order or you would just like to have one on file, please feel free to submit a request along with your Etsy transaction number through our CONTACT form and I will be happy to provide one for you.